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Data in 2019 showed the number of laboratory visits for outpatients as many as 9569 visits; in 2020, there were 3192 visits. General patient laboratory visits in 2020 decreased by 6,377 visits compared to 2019. The number of outpatient laboratory visits from 2021 to October 2021 was 2242; visits decreased by 950 compared to data in 2020. The problem is caused by several factors, namely gender, age, patient service dissatisfaction factor, Covid-19 pandemic factor, mileage factor, health-ill perception factor, physical evidence factor, reliability, and responsiveness factor. Analyzing factors related to age, gender, perception of health and illness, Tangibles, reliability, and responsiveness in the Utilization of Clinical Pathology Laboratory Services for Outpatients at Idaman Regional Hospital Banjarbaru. The researcher used a quantitative method with an observational research design and a cross-sectional approach at the clinical pathology laboratory at Idaman Hospital, Banjarbaru City, in March 2022. The sample was determined using purposive sampling with a total of 110 respondents. The study results were data analysis using descriptive analysis, statistical analysis with Chi-square test, and multiple logistic regression analysis. The results of the analysis with Chi-Square showed the variable p values of age factor (p = 0.007), sex factor (p = 0.000), health-sick perception factor (p = 0.880), tangibles factor (p = 0.000), reliability factor (p = 0.525) and responsiveness factor (p = 0.000). The results of the analysis with multiple logistic regression showed the values of p and Exp B age variables (p = 0.042, Exp B = 3.189), sex variables (p = 0.000, Exp B = 8.188), tangibles variables (p = 0.000, Exp B = 11.878) and responsiveness (p = 0.010, Exp B = 5.150). There is a significant relationship between age, gender, tangibles, and responsiveness with services at the outpatient clinical pathology laboratory at the Idaman Regional Hospital Banjarbaru. There is no significant relationship between the perceived health-illness variables and reliability with the utilization of services at the outpatient clinical pathology laboratory at the Idaman Regional Hospital Banjarbaru. The most dominantly related variable is Tangibles.