Journal of Administrative and Business Studies
Details
Journal ISSN: 2414-309X
Article DOI: https://doi.org/10.20474/jabs-9.3.2
Received: 18 March 2023
Accepted: 29 June 2023
Published: 21 August 2023
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  • Cultivating inclusivity: A comprehensive study of diversity, inclusion initiatives and employee satisfaction


Rosa Fitriana

Abstract

In response to the evolving landscape of contemporary workplaces and the increasing emphasis on diversity and inclusion, this research addresses existing gaps in understanding the intricate relationships shaping employee satisfaction with diversity initiatives. Recognizing the nuanced experiences within organizational contexts, the study adopts a qualitative approach, conducting semi-structured interviews to capture rich narratives and perspectives. The primary purpose of this research is to comprehensively investigate how various organizational factors collectively influence employee satisfaction with diversity and inclusion initiatives. By examining the impact of organizational commitment, employee perceptions, training programs, team dynamics, and leadership support, the study aims to contribute a holistic understanding of the dynamics at play. The research aims to fill gaps in the literature, considering both theoretical and practical implications for fostering inclusive workplace cultures. Conducted as a qualitative study, the research engaged 14 semi-structured interviews, employing a three-step thematic analysis approach. The selection of this method allowed for an in-depth exploration of employee experiences, offering a nuanced perspective on the interconnected variables influencing satisfaction with diversity initiatives. The study reached data saturation, ensuring a comprehensive understanding of the studied phenomena. The findings of the study illuminate the intricate relationships among organizational commitment, employee perceptions, training programs, collaborative team dynamics, leadership support, and employee satisfaction. Noteworthy insights include the pivotal role of leadership support, the significance of inclusive team interactions, and the impact of well-designed training programs. The study's contribution lies in uncovering the synergies between these variables, providing actionable insights for organizations seeking to enhance diversity and inclusion initiatives. This research stands out for its holistic exploration of the interconnected variables influencing employee satisfaction with diversity initiatives. By adopting a qualitative approach, the study captures the nuanced experiences of employees within specific organizational contexts. The originality lies in addressing gaps in the existing literature and offering a deeper understanding of how organizational commitment, employee perceptions, training programs, team dynamics, and leadership support collectively shape employee satisfaction. The significance of the study extends to both academic and practical realms, contributing theoretical insights for scholars and offering actionable recommendations for organizational leaders striving to create inclusive workplace cultures.