TAF PUBLISHING

This study investigated the relationships between demographic characteristics, personality traits, and job performances of travel agency employees using quantitative research methods. Personality traits are typically defined as people's descriptions of relatively stable patterns of behavior, thoughts, and emotions. Personality traits can be investigated in terms of the degree of each personality trait or interactions between personality traits. In this context, a questionnaire consisting of the Eysenck Personality Questionnaire (EPQ), ROCI-II questionnaire, Employee Performance Scale (EPS), and some socio-demographic questions was applied to 399 participants ranging from agency directors to hotel sales personnel working in travel agencies operating in the tourism sector in Konya. As a result of the study, it was determined that the average scores of the participants' personality scale and the performance of the employees showed statistical differences according to some socio-demographic characteristics. In addition, in the study, it was determined that there was a statistically significant and negative relationship between employee performance and personality traits.